Outsourcing with Costa Rica`s Call Center

Released on: January 19, 2008, 2:59 pm

Press Release Author: Richard Blank

Industry:

Press Release Summary: Costa Rica's Call Center (CCC) is a state of the art
outsourcing company located in the Central American country of Costa Rica. Our focus
is to personally offer key telemarketing services to small and medium sized
companies looking for a proven method of expanding their business. Costa Rica's Call
Center gives any company a competitive advantage by providing our clients more than
twice the number of highly trained and educated bilingual staff for the same price
as they would pay within their local area.

In addition, Costa Rica's Call Center stays focused on managing no more than a
hundred seat call center, one campaign at a time, in order to properly control
quality, performance and positive employee morale.Once capacity is reached, another
call center will be created in order to keep our results and expectations
consistently high. We encourage you to visit one of our call centers on your next
personal vacation or business trip to Central America's paradise, Costa Rica.

Press Release Body: Why outsource to Costa Rica?

In today's highly competitive outsourcing market, a closer proximity to the United
States , Central Time Zone and Spanish language capability as an added value are
now considered almost basic requirements when making a decision on what call center
to use for your important project. Leaving this to chance is not even an option
anymore.

Many of the offshore call center agents are bilingual in their native Middle
Eastern or Asian language which is difficult to the North American ear.. Whereas
Spanish is more useful and practical as a second language for potential untapped
markets throughout the North, Central and South American populations as well as
those countries where Spanish is either a primary or secondary language. This aspect
alone has made Costa Rica a very attractive "near-shore" outsourcing solution.

Most importantly, you can take advantage of the international tax laws granted to
international companies that invest in Costa Rica and its local economy. The
potential savings and benefits will make your outsourcing campaign a very wise
business decision.

In addition, unlike other traditional call centers, Costa Rica's Call Center stays
focused on managing no more than a hundred person call center, one outsourced or
inbound customer oriented campaign at a time in order to properly control
quality,performance and positive employee morale. Once capacity is reached at one of
our call centers, another location will be created with the same structure and
business plan in order to keep our call center results and expectations consistently
higher than that of the competition.

Call center software is as important to an outsourced campaign as telemarketing
training. Both areas must be secure, reliable and willing to out perform the same
competition that you are currently considering. Costa Rica has a very solid
infrastructure ,stable democratic government, very competitive labor costs and a
call center job pool that is especially attunded to the North American culture. Call
center jobs are some of the top paying career opportunities in Costa Rica. This
differs greatly from other countries that consider it as a starting position in a
dead end company. Turnover at these other locations are five to ten times more than
in Costa Rica.

The high demand for call center services has provided our company with an abundance
of respectable resumes of qualified telemarketers that want to work with and for
you.

We encourage you to visit one of our call centers on your next personal vacation or
business trip to Central America's paradise, Costa Rica. While you are here, we
would recommend taking an extra day of your trip to visit breathtaking virgin
beaches, play golf next to the ocean, try your luck at deep sea fishing, explore
tropical jungles, climb a volcano or just relax in natural hot springs. Come and
see for yourself why call center outsourcing in Costa Rica is a perfect solution for
your growing company and a powerhouse in the BPO industry.

Web Site: http://www.costaricascallcenter.com

Contact Details: Richard Blank is the Chief Executive Officer for Costa Rica's Call
Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica. At
the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500
employees for one of the larger call centers in Central America. By utilizing his
motivational public speaking style backed by tactful and appropriate rhetoric, he
has successfully prepared and managed some of the finest telemarketers in the
country for the past seven years. In addition, Mr. Blank has earned the reputation
of running a school for telemarketing and is often sought after for private training
sessions and consultation.

In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim
Chamber of Commerce, Beverly Hills, California and Selway Global Communications,
Tempe, Arizona to expand Costa Rica's international telecommunications and business
appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the
University of Arizona and a certificate of language proficiency from the University
of Sevilla, Spain.

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